|Shipping zone||Delivery time||Cost||Courier||Free shipping|
|UK||1-3 working days||£5||DPD||Above £100|
|Europe||5-10 working days||£12||DPD||Above £150|
|USA & Canada||5-10 working days||£20||DPD||Above £150|
|Australia||5-10 working days||£20||DPD||Above £150|
|Rest of World||5-10 working days||£20||DPD||Above £150|
Non-UK orders will be subject to customs charges. These fees fees are the responsibility of the customer to pay. You will receive an email or SMS from DPD to make this payment.
Please note that the delivery times are estimates and may vary depending on your location and any customs processing times. We aim to dispatch all orders within 1-2 working days of receiving them, subject to stock availability. Once your order has been dispatched, you will receive a confirmation email with tracking information.
If your order fails to arrive within 10 working days after receiving the shipping order confirmation email, kindly reach out to us so that we can conduct a thorough investigation. It's important to note that we can only initiate a claim for lost or missing parcels within the initial 14 days of the shipment. Therefore, if you notify us beyond this timeframe, we cannot guarantee a refund.
If you have any further questions regarding our delivery information, please do not hesitate to contact us.
All of our orders are manually fulfilled by our team & take a maximum of 48 hours to be dispatched.
Once your package has been shipped, you will receive a confirmation email with your tracking number. Please note, dispatch times may vary during national holidays or busy seasons. Our team works hard to make sure all of your deliveries are dispatched within the quickest time possible.
Duties and taxes
International shipments (non-UK) will be subject to customs charges. These fees fees are the responsibility of the customer to pay. You will receive an email or SMS from DPD to make this payment.
Please note, any orders returned to us due to refusal or non-payment of import fees are subject to a re-stocking fee of £20 deducted from any subsequent refund.